Complaints

A Fitness to Practise regime has not yet been established. 

One of the functions of the Health and Social Care Professionals Council will be to determine complaints relating to the fitness to practise of registrants. Part 6 of the Health and Social Care Professionals Act, 2005 sets out the Fitness to Practise procedures. To see this information please refer to the HSCP Act 2005. 

When the complaints process is established, if a complaint is received about a registered health or social care professional failing to meet the agreed standards, the Council can investigate, and if warranted, take action against them. This might go as far as to include stopping them from practising.

When the complaints process is open, a member of the public who is unhappy with treatments, assesments or interventions received, or concerned about the behaviour or health of a registered professional, where this might impact on their ability to do their jobs properly, these concerns can be raised with CORU.