Customer Service

CORU is committed to delivering the highest level of customer service to all our customers.

As part of this commitment, CORU will:

• Deal with all customers promptly and efficiently
• Provide clear and accurate information
• Be open, friendly and accountable at all times
• Protect any personal information provided to us
• Respond to complaints
• Avoid undue delay in dealing with complaints
• Respond to correspondence in Irish as required
• Seek continuous improvement

Customer Charter

CORU’s Customer Charter sets out the standards of service you are entitled to expect from us.