Fitness to Practise Update

First issued March 2020, updated May 2021

Fitness to Practise complaints and all documentation relating to the complaints process is required to be submitted electronically until further notice  

This measure is required to support progression and timely processing and assessment of complaints during a time when offices are closed as a result of the COVID-19 outbreak.

Please note:

  1. We require documents to be sent to us electronically rather than by post during this period of time.
  2. We continue to require the complaint form to be fully completed. Note: the complaint form must be signed by including a signature or typed name in the signature box.
  3. If you have documents that you are preparing to submit in hard copy, please scan them and send in PDF format.
  4. If you have recently posted documents, please send in scanned copies so that we can progress the complaint without delay.

Documents should be sent to including your complaint reference number (if you have one already).

In accordance with obligations under the Code of Professional Conduct and Ethics, registrants are reminded to keep their contact details up-to-date.

If you have any questions or require assistance in relation to the submission of fitness to practise documentation, please contact